Privacy Policy
The French version of this privacy policy is the legally binding version. Translations are provided for informational purposes only.
At Agence Monde des Neiges, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and French data protection laws.
Data Controller
Collections Privées
Le Monde Des Neiges
106 Route de Nabinas
06660 Auron, France
Email: contact@collectionsprivees-auron.com
Phone: +33 6 26 21 54 58
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Inquiry Details: Property interests, budget range, specific requirements
- Communication Records: Emails, phone calls, and messages exchanged with our team
- Website Usage: Technical data including IP address, browser type, and pages visited
How We Use Your Information
We use your personal data for the following purposes:
- Responding to your inquiries and property requests
- Providing information about properties that match your criteria
- Scheduling property viewings and meetings
- Processing transactions and providing our services
- Sending relevant property updates and market information (with your consent)
- Improving our website and services
- Complying with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Contractual Necessity: To provide the real estate services you request
- Legitimate Interests: To operate our business and provide relevant property information
- Consent: For marketing communications (you may withdraw consent at any time)
- Legal Obligation: To comply with French and EU legal requirements
Data Sharing
We do not sell your personal data. We may share your information with:
- Property owners or developers when necessary to arrange viewings or transactions
- Professional advisors (lawyers, notaires) involved in property transactions
- Service providers who assist with our operations (email services, website hosting)
- Legal authorities when required by law
All third parties are required to maintain the confidentiality of your data.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically:
- Active client data: During our business relationship and up to 3 years after
- Inquiry data: Up to 2 years if no transaction occurs
- Transaction records: As required by French law (typically 10 years)
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restriction: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: For marketing communications
To exercise any of these rights, please contact us at contact@collectionsprivees-auron.com
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to enhance user experience. You can control cookie settings through your browser preferences.
International Data Transfers
Your data is primarily processed within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place as required by GDPR.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
Collections Privées
Email: contact@collectionsprivees-auron.com
Phone: +33 6 26 21 54 58
Address: Le Monde Des Neiges, 106 Route de Nabinas, 06660 Auron, France
Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the French data protection authority (CNIL):
Commission Nationale de l'Informatique et des Libertés (CNIL)
Website: www.cnil.fr
Last updated: February 2026
